Carga horária do trabalho como factor gerador do estresse ocupacional nos profissionais de saúde do Centro de Saúde de Palma, Cabo Delgado

Abstract

This research aims to evaluate the workload as a generating factor of occupational stress in healthcare professionals at the Palma Health Center in Cabo Delgado. It is a quantitative study in terms of approach, in which 30 participants were included as a sample, selected by accessibility. The data were collected through a questionnaire that includes two scales, one of workload, the Rest Need Scale (ENEDE) and another of Occupational Stress (QSO), and the data were analyzed using the Ms Excel software program and the results are presented in the form of tables and graphs, followed by detailed explanations regarding the variables studied. The results revealed that most employees have a moderate need for rest, and the following were identified as risk factors: interpersonal relationships established on a daily basis, overwork, career and remuneration, fair and adequate compensation, opportunity for continuous growth, job security, dependence and salary, long working hours, lack of career progression prospects, and inadequate or insufficient salary. The workload is perceived as intense and exhausting.

This overload seems to transcend the limits of the work environment, reflecting in the difficulty in relaxing at the end of the day, feelings of exhaustion, pronounced fatigue, and the need for more than one day off to recover. There is no statistically significant positive correlation (rho = 0.038, p less than 0.005). The research results confirm the zero hypothesis, according to which "Working hours do not in themselves constitute a risk factor for the development of occupational stress in professionals at the Palma Health Center"; and refute hypothesis 3 according to which “there is a statistically significant relationship between workload and occupational stress among health professionals at the Palma health center, Cabo Delgado”(TRADUÇÃO NOSSA)