Impacto das tecnologias de informação e comunicação no processo de ensino e aprendizagem: o caso da Faculdade de Educação da Universidade Eduado Mondlane (2019-2024)

Abstract

This research, entitled “Impact of Information and Communication Technologies on the Teaching and Learning Process: The Case of the Faculty of Education of Eduardo Mondlane University (2019–2024)”, aimed to analyze the impact of Information and Communication Technologies (ICT) on the teaching and learning process at the Faculty of Education of Eduardo Mondlane University. A qualitative, exploratory, basic, and single-case study methodology was adopted. Data were collected through a questionnaire survey applied to 15 teachers, representing 17% of the total population. The results showed that ICT has played a significant role in improving teaching quality, increasing student motivation, diversifying pedagogical methods, and fostering student autonomy. Moodle and WhatsApp were identified as the most used technologies, especially during the pandemic, though with technical and pedagogical limitations. The main challenges include the need for continuous teacher training, improvements in technological infrastructure, and institutional management for effective ICT integration. As recommendations, it is proposed to invest in modern digital infrastructure, implement regular teacher training programs, and strengthen institutional hybrid and distance learning policies. It is also suggested that future research deepens the perspective of students and explores the use of emerging technologies in Mozambican higher education