O papel da liderança na gestão das organizações: o caso dos Transportes Públicos de Maputo, E.P

Abstract

This research sought to show the importance of leadership in a Public Company (E.P.), Public Transport of Maputo (TPM). This leadership is seen as a fundamental factor for the achievement of the objectives and good performance of a organization. The research sought to understand the role of leadership in the management of organizations by through semi-structured interviews, questionnaires and document analysis. The results show that leadership in PMS is ineffective, as it was observed that there is a weak relationship between leaders and followers, due to the lack of effective communication based on trust. Thus, some reasons for this obstacle are highlighted, namely: non-participation of workers in decision-making, the disadvantage to workers of a space where they can satisfy their needs to contribute to the development of company, and finally other factors linked to human motivation that are insufficient.(TRADUÇÃO NOSSA)