Desenvolvimento de um protótipo de sistema de gestão do processo de adopção de crianças caso de estudo: Tribunal de Menores da Cidade de Maputo

Abstract

This paper focuses on the development of a prototype system for managing the child adoption process. This paper addresses issues related to the difficulties faced by the parties involved during the adoption process. The court has manual procedures that must be followed to manage information, making the process slow and prone to errors, tampering or loss of information, duplication of processes and forms, storage of information in physical files, disorganization of files, assignment of duplicate case numbers, delays in preparing reports during and after the adoption, in addition to the constant need for interested families to travel to the orphanage and competent entities to monitor the progress of the process. This situation affects both the children awaiting a family and the families interested in adopting, as well as the competent entities, such as the juvenile court and the social services department. The problem in question is considered interesting because it involves a project with a socially sensitive theme. The overall objective of this work is to develop a prototype child adoption management system. The specific objectives are: to collect information on the legal and social procedures related to the child adoption process; to identify the main challenges faced by families interested in adopting, orphanages, and social workers; to analyze the information provided by adoption agencies, and to design and model the child adoption management system. Qualitative research methods, including interviews and document analysis, were used to complete this work. The proposed solution consists of developing a child adoption process system that allows for the digital organization of the entire child adoption process, from the expression of interest to post-adoption follow-up. The solution will result in reduced wait times, errors, tampering, or loss of information, increased efficiency, ease of data access, and transparency between the parties involved