Influência dos estilos de liderança no clima organizacional: estudo de caso da empresa Águas da Região Metropolitana de Maputo (AdRMM)

Abstract

The general objective of this study was to analyze the influence of leadership styles on the organizational climate of Águas da Região Metropolitana de Maputo. The research was classified as applied, whit a mixed approach, combining qualitative and quantitative methods. In terms of objectives, it was explanatory and followed the procedures of a case study. Data collection was carried out throught questionnaries and semi-structured interviews. For data analysis, the content analysis technique was used, complemented by the use of Microsoft Excel to process quantitative data. It was identified that the company adopts three main leadership styles: autocratic, democratic and liberal, with the autocratic style being predominant, with different perceptions among managers and technicians about the impact of these styles on the organizational climate. Regarding employee perceptions, the results indicated that, while managers predominantly agree that there is support from management, technicians presented more divided responses. In addition, issues such as lack of recognition and equitable distribution of benefits were identified as negative influences in the work environment