Análise do contributo da inteligência emocional no melhoramento do processo de ensino e aprendizagem: estudo de caso da Escola Secundária Francisco Manyanga

Abstract

The main objective of this research was to analyze the contribution of emotional intelligence in improving the teaching and learning process at Escola Secundária Francisco Manyanga - City of Maputo. We worked with a qualitative approach, with the type of research being a Case Study. The sampling of the study was simple random sampling. Having worked with a sample of 11 participants of both sexes, 4 were female and 7 were male, including only two categories, which are teachers and the school management. For data collection, a non-structured interview was applied. For data analysis, content analysis was chosen. Therefore, with this research, it can be understood that emotional intelligence is important for teachers, as it helps them maintain effective and efficient contact in the classroom as well as in the teaching and learning process. A well-balanced teacher emotionally attracts good results. It was concluded that the weak or lack of training for the development of emotional intelligence in teachers can cause an imbalance in their performance as a teacher, thus compromising the teaching and learning process