Análise dos desafios na implementação das políticas de provisão de Recursos Humanos pós pandemia da COVID-19: caso do Departamento de Recursos Humanos (DRH) do Ministério da Saúde (MISAU)

Abstract

This research was conducted at the Ministry of Health of Mozambique and aimed to analyze the challenges faced in COVID-19 post-pandemic Human Resources provision policies implementation within the Department of Human Resources of this Ministry. To achieve this, a qualitative research approach was employed, using semi-structured interviews, with a total of thirteen (13) participants selected through convenience sampling. Data was analyzed using content analysis techniques. Regarding the results, in identifying the challenges faced in post-COVID-19 Human Resources provision policies at the Ministry of Health's Human Resources Department (HRD), high demand for professionals, the need to adapt to new labor regimes, and the impact on employees' mental and emotional health were highlighted. As for the difficulties encountered in post-COVID-19 Human Resources provision policies at the HRD of the Ministry of Health, the results point to a lack of supplies due to cost containment and failed companies, scarcity of funds for recruitment, and other structural factors as the main obstacles. Specific strategies implemented by the HRD of the Ministry of Health to address the identified challenges in post-pandemic Human Resources provision policies included temporary hiring of professionals to fill critical gaps, the implementation of flexible work arrangements to accommodate post-pandemic conditions, and investment in training to handle the workload and improve service quality