A omissão legislativa de responsabilidade por vício do serviço no regulamento da lei de defesa do consumidor

Abstract

The present Final Paper discusses: The Legislative Omission of Liability for Service Defect in the Regulation of the Consumer Protection Law. In recent times, considerable population growth and technological advances have brought a new reality of contracting in consumer relations, called electronic consumption, which differs from the traditional one by bringing greater speed and ease in negotiations, within the scope of protecting the interests of consumers. In our research we sought to understand the implications of the Omission that was verified in the Regulation of the Consumer Protection Law, of the norm on the Legal Regime of Liability for Service Defect, remembering that Civil Liability in consumer relations is a means used to repair or reimburse all damages or losses caused to consumers. This research is focused more on electronic consumer relationships, where the consumer does not have physical contact with the object of the relationship and much less with the supplier, being in a position of total vulnerability.