Proposta de modelo de interoperabilidade para o cadastro único móvel entre os serviços de comunicação com os de telefonia móvel e identificação cívil de Moçambique : operadores de telefonia móveis nacionais

Abstract

Just as there has been growth in the technology market, there has also been a rise in crimes that are characterized by disrupting the smooth development of the institutions that manage technology. One of the most "sensitive" areas, which is naturally threatened by these crimes, is the mobile telephony sector, which is constantly looking for innovative technological solutions to meet the demands of the consumers of its services, to increase the loyalty and growth of its customer base. This work, which is characterized by having an exploratory and descriptive approach, seeks to use a solution for the interoperability of mobile phone card registration systems with those of identification services, civil taxation and the communication regulator, the National Communication Institute of Mozambique (INCM), to contribute to the design of strategies to put an end to the technical and operational constraints resulting from the occurrence of cybercrime. From the results of the survey of tracing models at the level of the existing national mobile phone operators interviewed, namely Vodacom, TMcel and Movitel, it was concluded that they do not have an established protocol with state institutions, of the state, particularly civil registry offices, or alternatively, one that can make a summary identification of offenders. In this way, an interoperability model was proposed which includes in its tracking mechanism integration between the services for assigning the Unique Tax Identification Number (NUIT), the mobile telephone networks, the civil identification services and the INCM, so that the primary identification key is the NUIT. Considering this solution, we recommend integrating the mechanism proposed in this study, realizing that mobile phone operators would have greater flexibility, effectiveness, and efficiency in preventing and responding to both cybercrime that can occur within internal information systems at mobile operator level (pure cybercrime) as well as external cybercrime via electronic devices, which is common in mobile banking