A protecção e garantias dos consumidores no ordenamento jurídico Moçambicano

Abstract

The phenomenon of "consumerism" that has emerged in modern societies has been dynamic and manifests itself on a global scale. And, in view of this, the Democratic and Social Rule of Law have shown political, economic and social concern to establish harmony within consumer relations. This time, the Republic of Mozambique, being a State of Law, based on pluralism of expression, democratic political organization, respect and guarantees of fundamental human rights and freedoms (cf. Article 3) and social justice (Article 1, in fine), both of the Constitution of the Republic, is also aligned in the sense of safeguarding fundamental rights, in sub Judice, consumer rights, as provided for in article 92, of the Mother Law, and Law no. 22/2009, of 28 September, which establishes the consumer protection system in Mozambique. Consumer relations, those in which two subjects intervene, on the one hand, the consumer and, on the other hand, the supplier, a professional, entrepreneur or trader, of goods and services; whose purpose (the consumer) is the satisfaction of his needs, and that of the supplier (the making of profits). These are social and legal relations that generate conflicts. Hence, our objective with this work is to understand and reflect on the consumer protection system in Mozambique, within the scope of consumer relations in the sale of food products. With this work it is concluded that there is no effective implementation of the consumer protection law in Mozambique, by the entities that the law is responsible for; Not only that, but the consumer protection law is also still not known by a significant part of the citizens, because the State and local authorities do not develop actions aimed at the general information of the consumer.