Impacto da liderança no desempenho dos funcionários : o caso do Ministério de Administração Estatal

Abstract

This study is empirical and qualitative, which deals with the impact of leadership on the performance of employees in the Ministry of State Administration (MAE). The study describes the internal mechanisms of functioning and articulation between the leadership and subordinates and seeks to establish the relationship between these two variables. Based on the interpretation of the different primary sources and on semi-structured interviews with employees, Heads of Department and National Directors, the study discusses and analyzes the extent to which the internal mechanisms of delegation of authority are imposed with the assignment of duties and responsibilities for leadership to the leaders. subordinates can contribute to greater efficiency, effectiveness and effectiveness in the provision of services to the public and in the improvement of the performance of employees. The results of the study reveal that the impact of leadership on employee performance in the MAE is negative. Leadership is inadequate in the Global Public Sector Reform Strategy due to inadequate working methods, a lack of clear definition of competencies and functions, lack of disclosure of information and non-delegation of authority. The results show a strong correlation between the variables studied, which is why they can be generalized to the entire Public Administration.