Gestão de risco no comércio informal: estratégias e práticas de prevenção de COVID-19 usados pelos vendedores informais do mercado de Zimpeto, 2020 – 2021

Abstract

In this research, we address Risk Management in Informal Trade, focusing on the prevention strategies and practices against COVID-19 adopted by informal vendors at the Zimpeto Market. Given the vulnerability exacerbated by the pandemic, the guiding question of our research is: What strategies and practices do informal vendors at Zimpeto Market develop to prevent and adapt to the risk of COVID-19 contamination? The main objective is to understand how these vendors have developed adaptation mechanisms to cope with the risk of contamination. The analysis of the empirical data was guided by risk theory from Ulrich Beck's perspective. We used a qualitative approach through the phenomenological method to interpret the meanings of their experiences. The data collection technique was semi-structured interviews, allowing for detailed conversations. Eight vendors were interviewed, selected through intentional non-probability sampling. Data analysis was conducted through content analysis. Regarding ethical issues, all participants signed an informed consent form, ensuring voluntariness and confidentiality. The results highlight that, despite the adoption of practices such as hand washing, mask-wearing, and social distancing, vulnerability and social inequality hinder the rigorous implementation of these measures. Informal work, which requires constant contact with customers, limits adherence to health recommendations, leading some to seek traditional alternatives, such as the use of medicinal plants. Risk perceptions vary according to access to information and resources. Therefore, the research emphasizes that the pandemic profoundly altered social relations and the subsistence dynamics of vendors, necessitating significant business adaptations to preserve their health in a risky context.