A gestão de documentos e seu impacto institucional no Ministério das Obras Públicas, Habitação e Recursos Hídricos (MOPHRH)

Abstract

This monograph aims to evaluate document management and its impact on MOPHRH. In this sense, the instruments, procedures and strategies created for its operationalization of document management play a decisive role in supporting the employee to achieve institutional objectives. For the development of our research, we used a qualitative approach using exploratory and descriptive research and a sample universe of two (2) employees assigned to the General Secretariat and the archives, respectively. Therefore, it was concluded from the data analysis that the MOPHRH, despite the effort it is developing, has not yet managed to reduce the immense accumulated document masses in order to decongest the archives and facilitate access to information due to the resistance in the application of the instruments of operationalization of document management by a large part of the employees and the deficient exploitation in the document management process