O Papel do Ministério da Administração Estatal e Função Pública na implementação da lei de transacções electrónicas (2019-2023)

Abstract

The theme of this research is: The Role of the Ministry of State Administration and Civil Service in the Utilisation of the Electronic Transactions Law in Mozambique (2019-2023). It is a non-theoretical, basic, descriptive, monographic and qualitative research with triangulation of statistical elements. It starts from the realisation that in the Ministry of State Administration and Civil Service there are problems related to information and communication technologies, specifically in the use of emails and institutional websites within the scope of the electronic transactions law. When exchanging messages under the gov.mz domain between the MAEFP and other institutions, officials use personal emails rather than institutional ones, thus violating the law. The problem identified leads to the formulation of the following starting question: How does the implementation of the Electronic Transactions Act contribute to the use of the gov.mz domain email address in the Ministry of State Administration and Civil Service and other institutions in the period 2019-2023? In order to achieve the results of the research, different research techniques and methods were used, based on programme theory and effectiveness theory, which led to the conclusion that the implementation of the electronic transactions law was not very effective in the institution, given that the use of emails with the gov.mz domain is not frequent in the MAEFP, due to a lack of adaptation to the institutional to the institutional emails created under the law under study