Serviço de alerta nas bibliotecas das universidades privadas de Moçambique⁚ caso da Biblioteca da Universidade Técnica de Moçambique (UDM)

Abstract

This study aimed to analyse how teachers, researchers and students are updated with library products and alert services, specifically: Identify the products and services available in the UDM library; Understand the mechanisms used to publicize products and services in the UDM library; and verify the instruments used to publicize products and services in the UDM library. It should be noted that one of the objectives of alert services or publicity is to inform users, resolve doubts and searches, guide users in locating works, advise users in selecting works, teach users how to use library services. Thus, it was verified the existence of some bibliographic materials in the UDM Library that somehow satisfy the informational needs of its users. The library effectively publicizes its products and services, despite not having a specific alert service for this purpose, and even more so, it does not apply all the instruments accepted by the institution, but it seeks to satisfy its users with the few that exist. Therefore, we believe that the library still needs to implement an alert service for its cultural assets, so that its users are quickly aware of their existence. In short, our hypothesis initially raised is invalid, because it was found that the UDM Library does not have an alert service