Os serviços arquivísticos em organizações empresariais: caso da Electricidade de Moçambique (2018 – 2023)

Abstract

The theme of this final course work, ‘Archival services in business organisations: the case of Electricidade de Moçambique (2018 - 2023)’, was to analyse the procedures relating to the treatment, archiving and structural and administrative functioning of Electricidade de Moçambique. It is characterised by a qualitative, bibliographical and documentary approach, with a focus on an analysis of data collected using interviews with employees representing some of the company's departments. The results revealed significant challenges in the provision of archival services and document management, such as the absence of an effective, fully conceived document management programme or policy that documents information, creating room for delays in retrieving documents, and a poor understanding of archival regulatory instruments. These shortcomings jeopardise the efficiency of the document evaluation, archiving, disposal and destination processes. As a result, the results of the research show that due to the lack of legal and technical-archival guidelines in terms of institutional and archival legislation respectively, the archival precepts recommended for archive management are not used when institutional changes take place, and are directed at employees based on subjective understandings, without the active involvement of the organisation's various employees. It can be concluded that managers as well as employees need to be continually made aware of the importance of using the plan and the temporality table in order to avoid the loss of important information