Gestão de processos judiciais no Tribunal Fiscal de Maputo

Abstract

This research work on the topic “management of Judicial Proceedings at the Tax Court of Maputo”, aimed to examine the process of processing, archiving and retrieving information at the Tax Court of the City of Maputo, in Mozambique. To achieve this, a qualitative approach was adopted, operationalized by a bibliographic and documentary survey, interviews with the employees responsible for document management and observation of the Court`s archival routines were also used. The results revealed significant challenges in document management, such as the absence of a document management program. These deficiencies compromise the efficiency of document evaluation, archiving and deletion processes. Based on the results obtained, the need to implement improvements in the institution`s document management is evident, aiming to improve efficiency and procedural transparency. Among these improvements, the development of a document management program that contemplates and considers the full implementation of a classification plan and a temporality Table stands out, instruments that will provide guidelines for archiving and deleting documents appropriately.