O papel do assistente social no atendimento à pessoas desfavorecidas no Sistema Nacional de Saúde: estudo de caso - Centro de Saúde 1° de Maio (2018-2022)

Abstract

The present research work, with the theme The role of the Social Worker in serving disadvantaged people in the National Health System: Case study at the 1° de Maio health center (2018-2022), aims to describe the functional framework of the Social Service in the area of health and roles of Social Workers in Health Centers; identify obstacles and challenges faced by disadvantaged people in the National Health System in the City of Maputo; present the mitigation and prevention instruments established by Social Workers in the National Health System. Along these lines, regarding the theoretical framework, we resort to Marxist theory, from a capitalist perspective, defended by Karl Marx (1818-1883). For the methodology, we used field research and, in relation to data collection instruments, we opted for semi-structured interviews and direct observation. However, during the process of preparing the work, we found that the National Health System was facing enormous difficulties such as the lack of adequate infrastructure, lack of qualified professionals, limited access to health services in rural areas and inequalities in access to health services. Health. In this sense, the inclusion of the Social Worker is fundamental, as it aims to promote changes within the hospital unit, especially in the 1o de Maio Health Center, thus ensuring that all people who are in a situation of vulnerability and poverty enjoy of the right to health in society