Utilização de recursos digitais no ensino à distância em Moçambique: o caso do Instituto Superior Monitor de Moçambique

Abstract

The present work aims to understand how the students of Instituto Superior Monitor de Moçambique use digital resources in the teaching and learning process. Specifically, the work identified the actions and activities developed that encourage the use of digital resources, analyzed the means used by students to access digital resources and described the profile of users who search for digital resources. In methodological terms, the work was based on the qualitative and quantitative approach that was substantiated by bibliographical research and case study techniques. And as a data collection instrument, an interview was applied to library information professionals and ISMM students with open and closed questions. The results indicate that ISMM's digital resources significantly contribute to the EaD process, specifically, in offering products and services to students of this teaching modality and as a way of meeting the informational needs of remote users. Attendance to students of distance undergraduate courses does not happen in the same way as to students of face-to-face undergraduate courses. It was verified which digital resources ISMM can offer and the virtual reference service was highlighted as the main means of providing subsidy to the reference questions that encompass the teaching and learning process, in addition to offering support to issues of dissemination of information. information in a virtual environment, aiming at a relationship with users based on concepts that involve interactivity, collaboration and cooperation.