Bibliotecas universitárias na pandemia da covid-19: acções e boas práticas – um estudo de caso da Universdade Eduardo Mondlande e Universidade a Politécnica

Abstract

This study sought to analyze the provision of information services in the university libraries of Eduardo Mondlane University and A Politecnica University during the COVID-19 pandemic and proposed the use of good practices for the performance of university libraries in times of public health crisis. The study is qualitative in nature and descriptive. Data collection consisted of direct contact with two stakeholders, those responsible for the functioning of libraries in times of pandemic, through an interview with semi-structured questions. The results revealed that the actions taken by the two libraries constituted a challenge for their operation in times of pandemic. The study concluded that the actions that the two libraries developed were able to respond to the limited service provided to library services, since the books available in the libraries' physical collections were not all available in the libraries' digital collections.