Papel da motivação no desempenho dos Recursos Humanos em contexto da COVID-19: caso do Centro de Saúde 1 de Junho (2020-2021)

Abstract

In this study, we explore the role of motivation in the performance of human resources in the context of COVID-19, specifically at the June 1st Health Center. We begin with a broad overview of motivation, then delve into the specific context of the Mozambican Public Administration, highlighting strategies and the legal framework that ensures the motivation of employees and state agents. Our central objective was to thoroughly analyze the influence of motivation on human resource performance. We adopted a mixed methodology, combining qualitative and quantitative research. We employed techniques such as literature review, conducted interviews, and administered questionnaires, allowing us to gather comprehensive data and subsequently perform meaningful statistical analyses. The research results clearly demonstrate the existence of a direct and significant relationship between motivation and the performance of healthcare professionals. We found that the lack of motivation among employees and state agents associated with the June 1st Health Center negatively impacts their performance. Conversely, when professionals are motivated, they show greater engagement and enthusiasm in their activities, resulting in more effective performance. This study substantially contributes to a deeper understanding of the fundamental role of motivation in public administration human resource performance, emphasizing the crucial importance of investing in employee motivation as a means to achieve strategic objectives and organizational success. The research underscores the urgent need to prioritize employee motivation to ensure the ongoing success of organizations