A gestão de documentos no sistema financeiro: uma proposta de implementação de um sistema informatizado de gestão de documentos no Banco Letshego

Abstract

The objective of this study was to propose the implementation of a document scanning program at Banco Letshego, taking into consideration its impact on information preservation and access. To do so, an adequate and necessary model for the program's implementation was described and presented. The qualitative approach was used, where data was collected through interviews with employees of the bank's Credit department, as well as technicians and employees from other departments. In order to complement the research and understand about several authors who writes on subject, literature review was conducted to understand the state of the art