Proposta de implementação do sistema de gestão de reservas Easyhotel no Hotel Inhambane

Abstract

This project proposes the implementation of an Easyhotel reservation management system at Hotel Inhambane. The establishment in question makes sales by booking reservations, and the process is done manually, that is, the hotel does not have any computerized system for making, managing and controlling reservations. In an analysis that the implementation of a reservation management system will be effective for the hotel's performance, the following problem was raised: how the use of the Easyhotel reservation management system can improve the effectiveness of the establishment's reservation management ? In current times, it is extremely important for hotels to have a computerized system within the establishment to better control and manage their activities. , check-in, stay, guest check-out, room allocation, room availability, financial and accounting functions in the establishment, this time the present project was designed with the aim of bringing improvements and efficiency in the management of reservations. For the elaboration of the work, bibliographical research was used, taking into account that the research was developed based on the survey of material such as scientific articles, books and consulting the end of course regulation of the Inhambane Superior School of Hospitality and Tourism for technical and a field survey was also carried out in which an interview guide was prepared for HI employees for data collection. It is expected that with the implementation of the project, the hotel will be able to reverse the current scenario, leveraging its sales through reservations, increasing the occupancy rate and profitability. (TRADUÇÃO NOSSA)