Análise da eficácia do procedimento administrativo na emissão de cartas de condução: o caso de INATTER – delegação da cidade de Maputo 2014-2019

Abstract

The Mozambican government has made efforts to reduce procedural deviations in the the public sector. The government has therefore approved different instruments to regulate and limit the actions of state agents. One example is the Strategy for the Reform and Development of Public Administration and Development Strategy - ERDAP, for the public administration to be efficient and interests of the community, which is its ultimate goal. However, it is clear that even with these advances, old problems still prevail.old problems prevail, example is the INATTER that has not manifested the desire of the government to see the deviations of procedures stopped with the introduction of the Integrated System of Multimedia Examinations - SIEM, because the audit reports and the reality pointed to several irregularities in the administrative procedure of issuing driving licences. In this sense the present research shows the ways that mark the deviations of administrative procedures in INATTER and what mechanisms to adopt to minimize the risk of deviation existing in the public sector from INATTER. (TRADUÇAO NOSSA)