Análise motivacional dos trabalhadores da Empresa CBC

Abstract

The present work analyzes the motivation of workers at the CBC company, based on Herzberg's motivational and hygienic factors, without failing to mention the different approaches, theories and techniques of work motivation. The analysis is made taking into account the distinction between conditioning and motivation at work. According to Bergamini( 1997:70): "until today, for example, typical conditioning situations are accepted as synonymous with motivation, also conceived by many theories as extrinsic motivation". Zimpieri1 also states that “few know about the part of Frederick Herzeberg's work, which aims to differentiate conditioning from motivation”. The results obtained show that the motivating factors: possibility of using personal creativity, responsibility and recognition for good performance, are the most important factors for motivating workers at the CBC company. Hygienic factors (positive conditions) - wages and benefits, job security, and relationships with colleagues, were considered the most important factors in preventing the dissatisfaction of workers in the company under study. A large part of CBC workers consider the existence of negative conditions such as absence discounts, delay discounts and suspensions of little importance for work motivation. The results of this research demonstrate that workers seek, in addition to financial reward, personal satisfaction and recognition. Through data analysis, some considerations are made about work motivation. (TRADUÇÃO NOSSA)