Gestão de recursos humanos no Ministério da Educação: estratégias de desenvolvimento organizacional

Abstract

Summary In this work, the focus is centered on “Human Resources Management”, which is why we begin to analyze this process exactly. Since man came to dominate science and technique, the study of the management of the "man" resource has been given great importance, since, of all resources, man is the most complex because he has several sensitivities and aspirations that they make him diverge from his own fellow man. The study of Human Resources Management at the Ministry of Education comes at a unique moment The main objective of the work is to study and analyze the processes carried out in the Directorate of Human Resources (DRH) of the Ministry of Education and to outline actions for the sustainable development of the organization, having as support the various studies and works published with regard to management. The fact that this organization manages and administers the largest workforce in the country - around 42,000 employees - which represents 50% of the total workforce existing in the Mozambican public administration, and faces many problems of efficiency and effectiveness in the management of its human resources, because it is not able to resolve in a timely manner the problems of all those who need its services: whether it is an appointment or promotion, transfer, reinstatement, transfer of a certificate of time and quality of service provided to the state; whether it is a case of public examinations for the provision resulting from the employee's integration into the workforce or a change in category due to completion of the academic level or years of service, and even a simple communication of the order, etc... these are other reasons that require a investigation. The thesis plan comprises, in addition to this introduction, three main chapters that are presented below: -For knowledge and understanding of what the Human Resources Department is, the first chapter contextualizes the HRD: the activities are described, the organic statute, the object and objectives of the organization are shown, the routines of the departments and analysis of the processes of Work. -The Organizational Development strategy is the theme of the second chapter. Because the Strategic Plan for Education was drawn up, which has the following objectives: •the expansion of access to education; •improving the quality of teaching and building institutional capacity; because the new system of careers and salaries in the state apparatus came into force last April, which aims to: •revalue the public service, through the attribution of decent remuneration to the employee; development of training and qualification actions, professional development and evolution; • streamline Human Resource Management and administrative processes and •improving the quality of services provided to society; then the adoption of clear mechanisms for the application of progression and promotion, the programming of training and the development of Human Resources are discussed at this point. The third and last chapter presents the Conclusions and Recommendations. Final remarks on organizational development and suggestions for improving and growing HRD are considered in this unit.