Impacto da aplicabilidade dos modelos de negociação na gestão de conflitos laborais em Moçambique, no contexto do Centro de Formação Profissional de Águas e Saneamento

Abstract

The profound changes that have taken place in global society, especially in Mozambique, particularly in the context of human relations in the labor context and the growing demand for the human factor capable of responding to changes, point to the need for greater understanding and improvement of models of negotiation of constraints in conflict management at the organizational level, The models somehow adapt and permanently update company policies with regard to the human factor, which is of capital importance for the country as a whole, in order to lead organizations to achieve competitive advantages and dynamically overcome new challenges. 2. Theme and research problem The impact of the applicability of negotiation models in the management of labor conflicts in Mozambique in the context of the professional training center for water and sanitation is the proposed theme of the present outline of the graduation work. The markets in which economic companies operate constantly undergo changes in their global situation, which forces companies to have dynamic strategies that can accompany such changes, as well as gain competitive advantages. For companies to have workers motivated to actively participate in the achievement of their organizational goals, it is necessary that they respect the rights of their employees, rights that are enshrined in labor law. Because if the company does not fully comply with the rights of its internal customers, it runs the risk of losing valuable human resources in favor of the competition, and may thus lose or reduce its competitiveness in the market and failure to observe the rights leads to conflicts, which leads us the following research questions: To what extent are the negotiation and conflict resolution models actually applied in the context of Mozambican companies?(TRADUÇÃO NOSSA)