Avaliação de um portal aplicando a metodologia de vilella - caso de estudo: Portal de Maputo

Abstract

In the era in which we live, information is a precious commodity and the way it is presented for consumption by the public is an important element in the integration between supply and demand. And with the advent of the Internet, one of the most used ways to present information to the public is making it available on a portal.

However, today with ten times more portals and probably a hundred times more websites than a decade ago, users are less and less tolerant of the difficulties of portals and demand that their quality meet their needs. In this sense, the development of the portal and its availability to the public with updated content is no longer sufficient, thus requiring constant maintenance and periodic evaluation to adapt it to the public's needs. There are different methodologies and techniques for evaluating a portal, in this work the Vilella Methodology is studied and the Maputo Portal is evaluated using the heuristic evaluation technique. Vilella's Methodology measures the maturity of a portal by evaluating three dimensions: content, usability and functionality. With this methodology, the quality and reliability of information, ease of use and compliance with the proposed requirements can be measured. Throughout the work, the process used and the techniques used for the evaluation are described, and to guarantee the applicability of this methodology to the Mozambican reality, a questionnaire was made with a list of indicators in order to compare with the results obtained. (TRADUÇÃO NOSSA)