O impacto das ATM's na banca Moçambicana

Abstract

This graduation work is about the significant advances verified with the introduction and adoption of the use of the new Information and Communication Technologies (ICT) in the national economy sector in its financial aspect, more specifically in the banking activity area. Nowadays, the use and domain of ICT's increasingly determines the pace of development, the relevance and competitiveness of institutions. In order for ICTs to play their catalytic role in efforts to better serve and benefit society, they must act to facilitate and accelerate the use of ICTs by society. In this paper, we analyze the impact of the use of ATMs in Mozambican banking, based on the computer system adopted by Banco Austral. This work is structured in seven chapters whose contents are presented below: 0 1st chapter is dedicated to the introduction, where the problem is presented and the intended objectives are defined. The 2nd chapter describes the methodology used in the process of its realization and the material used. Chapter 3 presents a brief history of Mozambican Banking. The 4th chapter deals with the Automatic Payment System: ATM as a machine, Software (S/W), Hardware (H/W), On-Line Services, Protocols and Security aspects. Chapter 5 discusses how ATM's work. Chapter 6 presents the results and recommendations deemed necessary to improve ATM performance. The 7th chapter contains the bibliography used for this work.

(TRADUÇÃO NOSSA)