Contributo do sistema de recompensas para a satisfação dos trabalhadores dos empreendimentos turísticos da cidade de Inhambane

Abstract

This research aimed to analyze the contribution of the reward system to the satisfaction of workers in these enterprises, through the application of questionnaires to survey 70 workers. In the survey, workers present the characteristics, types, criteria for awarding rewards and job satisfaction. This monograph deals with the Contribution of the Rewards System to the Satisfaction of Workers in Tourist Resorts in the City of Inhambane. The concept of the theme is due to the fact that rewards are the factors that influence the motivation, satisfaction and performance of employees in the hotel industry, in view of the achievement of productivity and organizational effectiveness, as well-rewarded workers produce more and feel valued, while the less rewarded produce less and are dissatisfied at work. In the tourist developments in the city of Inhambane, injustice is noted in the act of awarding rewards and consequently there are labor conflicts and poor production on the part of dissatisfied workers. (TRADUÇÃO NOSSA )