Análise da eficácia das parcerias público-privadas na prestação de serviços públicos aduaneiros em Moçambique: o caso da JUE (2009-2017)

Abstract

The study has as theme: the analysis of the effectiveness of the PPP in improving the provision of public services in Mozambique Customs: the case JUE (2009-2017). Aims to analyze the effectiveness of the PPP in providing public services in customs DGA. The window only electronics was conceived by to meet the national pecuniary; however this appears as inefficient and ineffective in providing customs services, which often presents difficult access due to low online signal quality, combined with the high rates of customs clearance which constitutes a barrier to users. In the table, the lookup is methodological- mainly because it is descriptive qualitative and quantitative, was used the method of hypothetic-deductive approach, data collection techniques direct and indirect documentation, built a model of multidimensional analysis, where the operational concepts, the theoretical framework are key elements, whereas the efficacies service arises from the rational use of resources. Within the framework of the research theories served mainly the Main approach-Agent by virtue of contractual relations. The study showed that the PPP despite your contribution in the improvement of infrastructures and consequent modernization of the public sector, with respect to your contribution in terms of improving the provision of services this feature even as being inefficient. Also, the research showed that the lack of monitoring, performance evaluation, accountability and transparency within the framework of the PPP range conditions.